Frequently Asked Questions

Find answers to frequently asked questions and learn more about our services

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General FAQs

What is a myMarketing subscription and how does it work?

We offer advanced digital marketing services on a monthly basis through our unique monthly subscription. Our clients can choose the plan that suits their needs best and choose the services that they would like to receive each month. Clients can combine any number of services we offer in the hours they subscribe.

How is myMarketing different from other digital marketing mediums?

Our full range of services and team of dedicated experts let us help businesses achieve success in any area of digital marketing at below-average prices. With a myMarketing subscription, you’ll never have to deal with the hassle of hiring and training employees or hiring multiple agencies to complete different tasks.

Which types of businesses do you work with?

We work with businesses of all sizes and industries. Startups, small and medium sized businesses, and mature businesses can all benefit from our monthly digital marketing plans. Our services are well-suited for both B2B and B2C businesses.

Do you provide ongoing support?

Absolutely! Each of our clients is assigned a customer support representative who will be available to answer your questions and guide you throughout your subscription.

What is your area of expertise?

When you subscribe to one of our plans, you will gain access to our client portal where you can manage and assign tasks, track progress, make payments and more!

How do I manage my subscription?

We are experts in all things digital marketing. Our team consists of digital marketers who specialize in website creation, design, research, content, advertising, branding, and so much more. When you assign a specific task for our team, an expert in that discipline will get to work on your project and collaborate with other experts to ensure consistency across your online channels.

Service FAQs

Which services are included in my subscription?

Your myMarketing subscription lets you combine any of the services we offer. Our services include Digital Marketing Strategy, Website Design, Search Engine Optimization, Social Media Marketing, Content Marketing, Pay Per Click Marketing, Graphic Design, Marketing Automation, E-Commerce Marketing and more! View each of our services here.

What if I only need one or two services?

We’re happy to help with any digital marketing task you need to be completed. Our subscription model is flexible and commitment-free, so you can assign as little, or as many tasks as you like and cancel at any time without penalty

What if I need something done that’s not included in your services?

While we cannot guarantee that we can complete any service that is not listed in our listed services, you are more than welcome to request any digital marketing task that you need to be completed. Our team has a diverse set of skills and will do their absolute best to ensure your online growth needs are met.

Pricing FAQs

How does your pricing work?

We have an easy-to-use pricing system that is based on the hours you subscribe to monthly. The more hours you subscribe to, the cheaper your hourly rate becomes. To see our subscription packages and the pricing for each of these, click here.

Is there a minimum number of hours I need to subscribe to each month?

Our subscription packages start at a minimum of 15 hours per month. You may increase the number of hours you subscribe to at any time, or decrease your hours to the 15 per month minimum.

Do you offer discounts?

Yes, we offer new members discounts on their first month of their subscription, as well as quarterly and annual discounts for our repeat customers. These can be seen on our pricing page.

Can I cancel my subscription?

Yes, your subscription can be canceled at any time, without penalty. You will not be charged for the month following the date of your cancellation.

What are your payment options?

Managing all components of your subscription is made easy through our client portal. Here, you can make payments through all major credit cards, e-transfers, and direct deposits.

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